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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will appear. It comprises detailed information about all the actions that you can perform on the given page. Each popup appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide collection of instructional videos clarifying how to work with our Control Panel. They're meant for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you are looking for, take a glance at our extensive FAQ section, which comprises questions asked by actual users and offers real solutions. We frequently update our FAQ section with new Q&A's in order to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can contact our fantastic team of tech support engineers available 24-7 and ready to assist you with any problem. Each trouble ticket you submit will be answered within sixty minutes (the average ticket response time is just 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 174778

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com